Support

Online support

Questions about operating a program, a payment or a license key? Write to us and we will answer by e-mail.

Get in touch

We are here to help

No account and no ticket number — just the form below and a quick verification code to keep the spam out.

Most questions are answered on the day they arrive. Some need a closer look by an engineer, and those can take a little longer.

You may find the answer faster in one of these sections:

Look it up yourself with the e-mail address you used when ordering.

Retrieve my key

Prefer plain e-mail? Write to supportotpos.com and include the name of the program and its version.

Fields marked with an asterisk are required.

Your name *

E-mail address *

We will send our answer to this address.

Which program?

What is it about?

How can we help? *

Please leave out links — messages containing URLs cannot be delivered.

Verification code *

Type the characters shown in the picture. Letters are not case-sensitive; click the arrows if the image is hard to read.

Your address is used only to answer you.